FAQs & Troubleshooting (76)

Why isn’t the product image updating in the cart when selecting different options?

Modified on Wed, 8 Apr at 11:06 PM
Why customers can't deselect the product options(swatch/radio button) on the product page?

Modified on Wed, 8 Apr at 11:07 PM
Is it possible to move this app and all my configurations to another website? How do I get started?

Modified on Wed, 8 Apr at 11:39 PM
When I add a paid add-on, it shows as a separate product in checkout. Can I show it without adding an extra product?

Modified on Thu, 9 Apr at 12:02 AM
How do I ensure option pricing works with Wholesale Gorilla discounts?

Modified on Thu, 9 Apr at 12:41 AM
How can I show selected options in the order(Staff) confirmation email?

Modified on Fri, 10 Apr at 5:38 AM