FAQs & Troubleshooting (80)

Why isn’t the product image updating in the cart when selecting different options?

Modified on Wed, 8 Apr at 11:06 PM
Why customers can't deselect the product options(swatch/radio button) on the product page?

Modified on Wed, 8 Apr at 11:07 PM
Is it possible to move this app and all my configurations to another website? How do I get started?

Modified on Wed, 8 Apr at 11:39 PM
When I add a paid add-on, it shows as a separate product in checkout. Can I show it without adding an extra product?

Modified on Thu, 9 Apr at 12:02 AM
How do I ensure option pricing works with Wholesale Gorilla discounts?

Modified on Thu, 9 Apr at 12:41 AM
How can I show selected options in the order(Staff) confirmation email?

Modified on Fri, 10 Apr at 5:38 AM
Can we add tags in order for specific products or options?

Modified on Wed, 6 May at 2:59 AM
Can swatches be linked with specific URLs on the product page, and what is required to set this up?

Modified on Fri, 15 May at 2:44 AM
How to assign/ink the created options to the products.

Modified on Thu, 21 May at 1:37 AM
How to Set Up/Create an Option

Modified on Thu, 21 May at 1:38 AM