Can app billing be paused or manually stopped for paid Shopify stores?

Unfortunately, no.

Billing for apps is fully managed by Shopify. This means:

• We cannot manually pause or stop billing for stores on paid Shopify plans.

• All subscription charges are processed directly through Shopify.

To cancel your subscription, the app must be uninstalled from your store.

You can uninstall the app by going to your store settings, navigating to Apps and sales channels, selecting Manage apps, and then clicking Uninstall next to our app.

Note: Before uninstalling, we strongly recommend exporting all your options and option sets. This will allow you to easily import them again if you decide to reinstall the app in the future.