The Billing section allows you to:

• Choose your subscription plan

• Compare features

• Manage monthly order limits

• Monitor usage charges

• Switch between monthly and yearly billing

To access:

Shopify Admin → Apps → Order Status Tracker → Billing

Available Plans

Order Status Tracker offers multiple plans designed to support stores of different sizes.

Free Plan

Best for new or low-volume stores.

Includes:

• 50 Monthly Order Tracking Limit

• Estimated Delivery Date (EDD)

• Automated Email Notifications

• Localized Shipping Carrier Messages

Basic Plan – $4.99/month

Includes:

• 200 Monthly Order Tracking Limit

• $0.09 Additional Shipment Charges

• Estimated Delivery Date (EDD)

• Automated Email Notifications

7-day free trial included.

Growth Plan – $14.99/month

Includes:

• 500 Monthly Order Tracking Limit

• $0.09 Additional Shipment Charges

• Order Status Pre-Timeline

• Estimated Delivery Date (EDD)

7-day free trial included.

Pro Plan – $29.99/month

Includes:

• 1000 Monthly Order Tracking Limit

• $0.09 Additional Shipment Charges

• Order Status Pre-Timeline

• Estimated Delivery Date (EDD)

7-day free trial included.

Plan Feature Comparison

Higher plans include additional features such as:

• Order Lookup & Search Analytics

• Detailed Shipment Event History

• Third-Party Tracking Number Support

• Customizable Notification Messages

• Automated Email Notifications

Choose a plan based on your monthly order volume and feature requirements.

Monthly vs Yearly Billing

You can switch between:

• Billed Monthly

• Billed Yearly (17% Discount)

Yearly billing provides cost savings for growing stores.

Monthly Order Tracking Limit

Each plan includes a monthly tracking limit.

What counts toward the limit?

• Orders synced within the last 7 days

• Tracking lookups on recent orders

Orders older than 7 days allow unlimited tracking.

If you exceed your limit:

• Additional shipment charges may apply (based on plan)

• Or tracking may pause depending on plan type

Usage Charges

If your plan includes additional shipment charges:

• $0.09 per extra shipment beyond plan limit

• You can set a usage limit to prevent unexpected charges

To set:

Click Set usage limit

You’ll receive notifications when approaching limits.

Changing Plans

To upgrade or downgrade:

1. Go to Billing section

2. Click Choose Plan

3. Confirm Shopify approval

Plan changes apply immediately.

When Should You Upgrade?

Upgrade if:

• You exceed monthly tracking limit

• You need advanced features

• You want order status pre-timeline

• You require higher shipment volume support

Best Plan Recommendations

New Stores

Start with Free or Basic.

Growing Stores (200–500 orders/month)

Choose Growth.

High-Volume Stores (1000+ orders/month)

Choose Pro.

Important Notes

• All paid plans include a 7-day free trial.

• Charges are processed through Shopify.

• Cancel anytime from Shopify app subscriptions.

• Usage charges only apply if your plan allows overages.

Need Help Choosing a Plan?

Go to: Shopify Admin → Apps → Order Status Tracker → Help & Support

Our team can recommend the best plan based on your order volume