Use to send an autoresponder mail to a customer with your own domain.
1. Choose an SMTP Service
You can use any SMTP provider you trust. Popular options include:
Gmail / Google Workspace
Outlook / Microsoft 365
Zoho Mail
SparkPost / SendGrid / Amazon SES (for higher volume)
2. Collect SMTP Credentials
From your provider, you’ll need:
SMTP Host (e.g., smtp.gmail.com)
SMTP Port (usually 465 for SSL or 587 for TLS)
Username (your email address)
Password / App Password (depends on provider)
? Many providers require an App Password instead of your normal login password (especially Gmail and Outlook).
3. Enter SMTP Credentials in Form Builder App
Open Form Builder App → Settings → Email / SMTP.
Enter the credentials you collected:
SMTP Host
Port (465 for SSL, 587 for TLS)
Username (your email)
Password (or App Password)
From Email (must match your domain email)
Enable SSL/TLS option if your provider requires it.

4. Test & Verify
Submit a test form in your store.
Check if the notification email arrives in your inbox.
If emails go to spam → add the SPF record as explained above.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article