Domain Setup

Modified on Mon, 19 Jan at 9:01 AM

Use to send an autoresponder mail to a customer with your own domain.



1. Choose an SMTP Service

You can use any SMTP provider you trust. Popular options include:

  • Gmail / Google Workspace

  • Outlook / Microsoft 365

  • Zoho Mail

  • SparkPost / SendGrid / Amazon SES (for higher volume)


2. Collect SMTP Credentials

From your provider, you’ll need:

  • SMTP Host (e.g., smtp.gmail.com)

  • SMTP Port (usually 465 for SSL or 587 for TLS)

  • Username (your email address)

  • Password / App Password (depends on provider)

? Many providers require an App Password instead of your normal login password (especially Gmail and Outlook).



3. Enter SMTP Credentials in Form Builder App

  1. Open Form Builder App → Settings → Email / SMTP.

  2. Enter the credentials you collected:

    • SMTP Host

    • Port (465 for SSL, 587 for TLS)

    • Username (your email)

    • Password (or App Password)

    • From Email (must match your domain email)

  3. Enable SSL/TLS option if your provider requires it.





4. Test & Verify

  • Submit a test form in your store.

  • Check if the notification email arrives in your inbox.

  • If emails go to spam → add the SPF record as explained above.

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