Automate your post-purchase communication and improve customer retention by connecting Order Status Tracker with Omnisend.

This integration allows you to sync real-time order and shipping data via webhooks, enabling you to trigger personalized emails updates based on a customer's specific journey.

When you enable this integration, the following data points are pushed to your Omnisend account in real-time. This information can be used to segment your audience or personalize your automation workflows.

The data we send:

  • customer_first_name
  • customer_last_name
  • order_id
  • order_number
  • order_status
  • order_tags
  • last_eta_at
  • last_update
  • order_label
  • carrier_title
  • in_transit_at
  • last_eta_type
  • last_eta_label
  • review_app_link
  • shipment_status
  • tracking_number
  • destination_city
  • order_admin_link
  • order_created_at
  • carrier_logo_link
  • order_external_id
  • order_total_price
  • tracking_page_link
  • destination_address
  • destination_country
  • in_transit_at_label
  • last_update_address
  • last_update_message
  • order_currency_code
  • order_customer_link
  • shipment_sub_status
  • carrier_phone_number
  • last_update_at_label
  • order_subtotal_price
  • carrier_tracking_link
  • last_update_timestamp
  • order_discounts_price
  • fulfillment_created_at
  • order_created_at_label
  • destination_postal_code
  • tracking_page_short_link
  • fulfillment_created_at_label
  • order_items
  • pickup_location


How to Set Up the Integration

Follow these steps to connect your accounts and start syncing data.


Step 1: API Key

  1. To locate the API Keys, log into your Omnisend account.
  2. Navigate to Store Settings > API keys.
  3. Under Your API keys, tap on Create a Key button and copy the API key.
  4. Paste that into the API keys field in your Order Status Tracker App.


Step 2: Connect Order Status Tracker to Omnisend

  1. Head over to Order Status Tracker app > Integrations
  2. Enable Omnisend integration.
  3. Add the Omnisend API Key value.
  4. Press Save.


Step 3: Monitor Omnisend sync

  1. Back to Omnisend admin > Store settings > API > Custom Events
  2. You will see a new metric called Order Status Tracker;  you can check the details from the example event we sent you.


Your Order Status Tracker and Omnisend are now connected!

For any help, contact our customer support team!