Omnisend Integration for Order Status Tracker

Automate your post-purchase communication and improve customer retention by connecting Order Status Tracker with Omnisend.

This integration allows you to sync real-time order and shipping data via webhooks, enabling you to trigger personalized emails updates based on a customer's specific journey.

When you enable this integration, the following data points are pushed to your Omnisend account in real-time. This information can be used to segment your audience or personalize your automation workflows.

The data we send:

• customer_first_name
• customer_last_name
• order_id
• order_number
• order_status
• order_tags
• last_eta_at
• last_update
• order_label
• carrier_title
• in_transit_at
• last_eta_type
• last_eta_label
• review_app_link
• shipment_status
• tracking_number
• destination_city
• order_admin_link
• order_created_at
• carrier_logo_link
• order_external_id
• order_total_price
• tracking_page_link
• destination_address
• destination_country
• in_transit_at_label
• last_update_address
• last_update_message
• order_currency_code
• order_customer_link
• shipment_sub_status
• carrier_phone_number
• last_update_at_label
• order_subtotal_price
• carrier_tracking_link
• last_update_timestamp
• order_discounts_price
• fulfillment_created_at
• order_created_at_label
• destination_postal_code
• tracking_page_short_link
• fulfillment_created_at_label
• order_items
• pickup_location

How to Set Up the Integration

Follow these steps to connect your accounts and start syncing data.

Step 1: API Key

1. To locate the API Keys, log into your Omnisend account.
2. Navigate to Store Settings > API keys.
3. Under Your API keys, tap on Create a Key button and copy the API key.
4. Paste that into the API keys field in your Order Status Tracker App.

Step 2: Connect Order Status Tracker to Omnisend

1. Head over to Order Status Tracker app > Integrations
2. Enable Omnisend integration.
3. Add the Omnisend API Key value.
4. Press Save.

Step 3: Monitor Omnisend sync

1. Back to Omnisend admin > Store settings > API > API Logs
2. You will see API event Logs, and you can check event details when you click on the three dots

Step 4: Use events in Automation

• Go to Automation and connect your Shopify store
• Create a Workflow
• Select event trigger and use it

Your Order Status Tracker and Omnisend are now connected!

For any help, contact our customer support team!