Start a new topic

Cart discount is not reflecting

Hi, I have an issue that the discount is not reflecting on the cart page. If I change the quantity, it will not activate the code unless I refresh the page. 


For example, 

the price is $20, two for $30. In the cart when I + or - the quantity, It will shows $40 or $60. When I refresh the page, it will just work the discount. Is quite annoying and is affecting the customer checkout.


7 people have this problem

Hi.

Same here.

Any solution?

Thanx.


1 person likes this

Hi Sofija,


I created a support ticket for you and sent you an email regarding this issue.


Looking forward to your response.


Best regards,


Eldin

This just happened to me but for an order that had an extra charge, I believe the customer higher the quantity and then lowered it without refreshing and got themselves to pay less…and I don’t know what to do because I don’t think it’s the customers fault 

Login or Signup to post a comment