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Is the support here always this slow?

I'm lucky if i get one reply pr. day for my issues with Hulk apps...

Currently none of the three apps i have active on my site are working correctly (2 not working at all)

I have tickets open, and the only app that is free has the fastest support, while the pro version apps have had a ticket open now for over 18 hours SINCE my last reply to them, 

Maybe one should just find different apps.....?

Also.. what the hell is up with the time it takes to sync products? Other apps sync instantly automatically, last sync with hulk app took over 12 hours..

3 people have this problem
1 Comment

waiting 3 days to sync and 1 day 8 hrs to get an answer from support.

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