FAQ & Troubleshooting

Order Tracking
How does your order limit quota work? The system counts the quota based on the number of your orders synced to the Order Status Tracker app. Why can...
Tue, 13 Jan, 2026 at 9:33 AM
Order Status
From where can my customers check their order's status? You'll observe that a page for checking the order's status will be created in your stor...
Tue, 13 Jan, 2026 at 9:34 AM
Order Tracking Page
What is the type of required inputs that can be set for my customers to enter while they track their orders? These are required inputs that can be set for ...
Tue, 13 Jan, 2026 at 9:35 AM
Tracking Result Page
Can I change the layout or the result page? Navigate to 'Result Page' settings from the header menu and the first option you'll get there is to...
Wed, 14 Jan, 2026 at 2:18 AM
Shopify Shipping Carrier List
Find the updated list of Shipping carriers that integrate with Shopify by default. USPS 4PX AGS Amazon Logistics UK Amazon Logistics US An Post Anju...
Wed, 14 Jan, 2026 at 2:19 AM